One of the other reasons I had to come back was because we discovered they took my Doctor Who license plate frame off…and didn’t give it to me! But you can believe they put their own advertising frame on it. So it’s not like they just added theirs—they had to remove MY frame to get to the plate, move my TRAVCTY plate to the new car, and then…throw my personal property away? Toss it aside? Who knows what with it, but I didn’t get it back. So while I was waiting, I talked to my sales guy and he came back with it in about 10 minutes saying I was lucky because they were just getting ready to take the car for detailing.
So wait, what? I was lucky? No, I think you were lucky that you didn’t lose my personal property because you either A) didn’t care or B) weren’t paying attention. I mean it was only a $10 frame but it’s the principle of the thing.
And then! I asked the sales guy about the $50 gift card we were supposed to get…because we didn’t get anything in our paperwork. And he tells me—while buzzing through the service waiting area, pretty much without stopping—that he just needs the code and to go to their website and look up the inventory (?) and then find and send him the code…and then he was off.
Um…okay…what?! I’m guessing since the deal was done it felt like he didn’t really have any time for me so that was nice. But I had time to kill so I tried looking for a code on their site and couldn’t find anything after like 10 minutes. So when I managed to grab another sales guy I asked and…are you ready? IT WAS A GIFT CARD FOR TEST DRIVING A HYUNDAI. Soooo not really any extra special bonus for us like we were led to believe. It was something anyone could have gotten FOR FREE yet the manager offered it to us during negotiation as a bonus. Yes, technically it was a bonus since we didn’t know about it…but sorry, that just feels slimy.
So I was not really in a good place when they told me they had to keep my car. I was told it should be done later that evening or tomorrow morning. I said I’d just come back in the morning.