Today was the day Owen was supposed to get his helmet. Yes, SUPPOSED to get his helmet.
We were fit into the schedule for today because our specialist was going on vacation for 1.5 weeks. Luckily we only had to drive about 15 minutes, as the appointment was in Southfield (versus Livonia, where we had to go for the laser scan). I picked up Tom, and off we went.
As we were waiting in the exam room, we heard our guy (the specialist) say to his assistant, “It should still be in the box. It’s probably not even opened yet.” And we didn’t think anything of it.
Fast forward a few minutes when he comes into the room to apologize—seems they sent the helmet in the wrong color/pattern. We were supposed to get a light blue helmet but instead got this:
Yes, a PINK helmet with BUTTERFLIES! 88| >:XX
They are rushing the second one and it should be here Friday. (So, hmmmm, it took 1.5 weeks for the first helmet, but after a mistake it only takes 2.5 days?) But now, since our guy will be on vacation, we have to drive to Livonia. Ugh. And Tom might not be able to go. Double ugh. >:XX
Yes, mistakes happen. And they apologized over and over and over. But it’s still annoying. And we could have avoided even GOING today had they actually OPENED the box when they got it and saw it was the wrong one.
Sigh.