So what do we get in the mail today? A form letter from the physical therapy place saying that:
Unfortunately as insurance companies continue to reduce costs and benefits, we are finding that Pediatric Rehabilitation services are often declined.
Excuse me? We immediately thought it was a form letter telling us nothing was covered—and we were freaking out. But then it continued:
We cannot guarantee therapy coverage by your insurance company. As a result, we strongly encourage you to call your insurance company and check to see if your plan covers the therapy your child needs for his or her diagnosis.
I thought that’s why it was taking a few days…because THEY were checking into that for us? 🙄 They could have just handed me the damn letter when I turned in the prescription and saved me a week of waiting.
So a quick call to Tricare confirmed that it is ALL covered (well, PT evaluation, Therapeutic Activities, and Therapeutic Procedures are covered). So at least that is good.
We have to call tomorrow morning for an appointment.