Owen loves this thing…

Even when Katie isn’t in it. Kids. Go figure.

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Then he wanted to go get his B. I said “It can only come out if you stay in there.” He says “I can do that!”

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He was wiped out from playing outside for most of play group today…and I think if I had left him alone, he would have napped right there. Hell, I wanted to nap since it was so nice out…

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All TiVo reps are not created equal.

We have a TiVo stuck on a startup loop. Been there done that six months ago, got the replacement.

Now, I’m sure they get a lot of inept people calling, but seriously, you can see we’ve been customers since 2001 so maybe we might have a F’ing clue about what we’re doing?

But this jerk (hi Bob!) was trying to blame it on:

  1. Being plugged into a UPS (saying those are really just to give you time to back up your 100 page thesis if the power goes out). So, we should “let TiVo take the brunt of the restart” and forget trying to save an $800 investment if there’s a lightning strike…
  2. Bad wiring in our house (asking us when the house was built and claiming “who knows what those contractors do”). At one point he said “I have a $100,000 sound system but I plugged a $1000 receiver in and it blew up. So you just never know.”
  3. Using an external expander (asking us if we read the hard drive manual and/or contacted them regarding hooking it up because they can be wonky). Um, no, we plugged it in and followed the Tivo’s on-screen instructions.
  4. Not plugging in the expander in the right order.
  5. Having anything else plugged into the UPS along with the TiVo (we don’t but it shouldn’t matter).
  6. Having the TV and TiVo plugged into the same outlet (he was talking to us about things like grounding and circuits and…SERIOUSLY?
  7. Claiming we never did a guided startup (then how the hell were we recording programs?).

Basically, it was something we’re obviously doing since this is the second one that’s died. Then he tells us that after a third replacement they won’t replace it again. Huh?! We said we bought the warranty. Nope, three and you’re done.

The whole conversation was just completely ludicrous. The things I’ve mentioned are the BASICS of what he touched on, and everything just sounded utterly condescending. I SO wish we had been recording it because we were just so gobsmacked. Tom and I just kept looking at each other and mouthing “Is he serious?”

Needless to say we asked for a manager and he didn’t seem very with it, either—he was just kinda like “Hey, soooo, where are we at? Let me look at your info…” instead of jumping in feet first and taking control. But to his credit he processed the exchange as if we were still within the first 90 days so there’s zero cost to us AND we still have the rest of our original warranty left. He said he had no idea what the other guy was talking about limiting exchanges to three.

So, if you call TiVo support and happen to get Bob who sounds quite a bit dooshy and questions the build construction of your house while diagnosing a dead TiVo, hang up and try again. Or record it for all to enjoy.

What is with people?

So we want a new deck. Tom doesn’t have the time (or help) to do it, so I asked around for some recommendations and made some calls.

Guy #1 comes over the next day. He’s nice enough, takes measurements, then says he’ll email the estimate within two days.

Guy #2 comes over the next day. He’s nice enough, takes measurements, then says he’ll call with an estimate. Two hours later I have the estimate.

Day 4 and we haven’t gotten the first estimate yet. We call. Oh, he’ll have it for us by Saturday afternoon at the very latest.

Day 6, still no estimate. He doesn’t return our calls.

In the meantime, Guy #2 has called twice to check in so he can get us on the schedule if he needs to.

Day 7, the estimate we’ve been waiting A WEEK for? That was promised within two days, then another two days? On Day 7 we get this:

Sorry, just been too busy to get to that estimate, I’d like to refer you to *** he does nothing but decks his numbers ***-****

Jackass.

The time to tell me you’re too busy (or just didnt want to do the job) is when I first contacted you or even when you showed up to give the estimate—not a week later.

So even though I wanted nothing to do with anyone he recommended, we had to call because we need at least two estimates.

GRRR.

Trying to be a pirate

Even though I have my camera on me, I still miss shots. Katie was playing with Owen’s pirate hat and actually getting it on her head! Of course by the time I got ready to shoot, this is the best I got:

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And then it looked like she might get it on again…except it was upside down. But her hop at the end is adorable. 🙂

And then just being cute:

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Let me go!

If Katie isn’t in her enclosure, I’m holding her…but that certainly doesn’t stop her from wanting to GO GO GO. She pulled herself up onto the table and would have been off like a shot if I didn’t have hold of her ankle.

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Tennis shoes!

Owen wanted to go outside so I told him he had to get his shoes on. Of course, I expected his Crocs, flip flops, or sandals. I did NOT expect what I saw:

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TENNIS SHOES! Without socks and with the tongue all bunched up…but otherwise completely successful! He was SO proud of himself—as was I, as he usually has a mini meltdown when we ask him to TRY to put them on! Apparently he just needs the proper motivation!

Comfy Katie

Owen stacked up all the stuffed animals from his room and all the pillows and blankets from downstairs…

Can you see what I see?

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Here, let me crop it for you. 🙂

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Then Owen joined her.

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And he loves playing with and tickling her…

Playset success!

So he was out playing on the playset while I was working in the kitchen. I looked out to see him on the swings—which was happily surprising since he’s not really ever liked swings. The next time I look up, he’s yelling at me saying”Mama! Mama! I’m swinging!” 🙂

Fast forward a little bit and I look out and don’t see him. Then I see his head pop up in the tower above the rock wall—which means he climbed up it himself! Which is amazing since he has only gone up it twice—both times of which he asked for help. So I’m silently screaming because I’m so excited…when I see him come running across the yard screeching “Mama! Mama! Come see what I can do!” Of course I didn’t tell him I’d seen him…

He was just SO damn proud of himself! I was, too…especially since I think the rock wall is a bit treacherous (it goes STRAIGHT up when I think it should have a bit of a slant to it). But he did it no problem!

Giggly Girl

She loves just laying on the floor and kicking her legs and rolling around…so today I just started nudging her with my foot. I love that you just never know what’s going to make her laugh.

Our little eating machine.

Tonight, we learned that Katie likes steamed broccoli, croissants, strawberry shortcake, and limes.

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Plus she ate chicken from my pot pie, some of Owen’s French fries, and her brought-from-home peas, green beans, dried fruit, and puffs. She was an eating machine…literally shoving her mouth full as fast as I cut up pieces.

And we have a playset!

We weren’t really planning on getting a big playset, but once I saw Owen playing on his little Step 2 playset and saw that he had really outgrown it…I looked on the local Yard Sales board and found exactly what we wanted, emailed the lady, and made plans to go look at it (it was 45 minutes away). I was excited because most of these types of sets are SUPER expensive and have too many things that Owen wouldn’t really use, but this one was actually quite reasonable and had things Owen would like (towers, ladders, a rock wall, and a tunnel!). We looked at it, Owen played on it and loved it, so we left a deposit last weekend and made plans to get it this weekend (Tom was in the field all last week).

I thought the process would take ALL day, possibly requiring two trips (and since it was 45m one way, two trips would have been dreadful)—even with our friend’s big trailer—because Tom had no one able to help him. But thankfully at the last minute I managed to get a friend’s husband to help (the ones buying our old playset!) and then one of our best friends was also able to help…and he also offered his big truck (which ended up being critical) and the whole thing was done in like two hours, not counting drive time! They had it apart and loaded on the trailer and truck in under an hour (the lady texted me to tell me and we were both amazed) and I think it took about the same to unload and put it together. YAY!

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“Mom! The number one!”

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“Mom! Look! It’s the letter A!”

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Testing out the bench.

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He had to run and get some cars…

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Are you done screwing the slide in so I can use it?

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Wheeee!

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Tunnel!!

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Uncle Tom! (A great picture that I’m ticked ended up blurry! I had an in-focus one but you couldn’t see Owen’s face.)

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The workers!

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Katie’s first swing!

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Also, as a bonus, we didn’t have to use any money from the savings account for the cost of the thing (which was not inconsequential). We had our stash of Craigslist/LejeuneYardSales cash from a few recent sales for the deposit last weekend, then I sold a bunch of stuff this week to finish out the rest of the payment. YAY!