So we want a new deck. Tom doesn’t have the time (or help) to do it, so I asked around for some recommendations and made some calls.
Guy #1 comes over the next day. He’s nice enough, takes measurements, then says he’ll email the estimate within two days.
Guy #2 comes over the next day. He’s nice enough, takes measurements, then says he’ll call with an estimate. Two hours later I have the estimate.
Day 4 and we haven’t gotten the first estimate yet. We call. Oh, he’ll have it for us by Saturday afternoon at the very latest.
Day 6, still no estimate. He doesn’t return our calls.
In the meantime, Guy #2 has called twice to check in so he can get us on the schedule if he needs to.
Day 7, the estimate we’ve been waiting A WEEK for? That was promised within two days, then another two days? On Day 7 we get this:
Sorry, just been too busy to get to that estimate, I’d like to refer you to *** he does nothing but decks his numbers ***-****
Jackass.
The time to tell me you’re too busy (or just didnt want to do the job) is when I first contacted you or even when you showed up to give the estimate—not a week later.
So even though I wanted nothing to do with anyone he recommended, we had to call because we need at least two estimates.
GRRR.
