Blog Archives for category Fails
So, this happened:
Of course, it was the exact tire that had the last nail… And apparently since it was close to the edge, the guy said there was a chance the repair might not hold and it would split. GRRRRRREAT. How am I supposed to feel comfortable driving on that?!?!?! The tires are original and they are 2-3 years old…so we talked about getting new tires. And then as fate would have it, Costco was having a sale on Bridgestone tires, so off we went and $800+ later I feel safe driving again.
This is a combined post with four days of waiting and replies.
The next day they replied that they had found them and emailed them all to me free of charge. Except they were all of Katie! (Looking on the bright side, I now had like eight free photos of Katie instead of paying $5 a piece.) Soooo I emailed back and asked about them again, saying I hated to be such a pain about this but this was my bucket list experience and I had really wanted the photo. They replied with links to pictures…but they were the same photos of Katie they had already sent! So I fired off another email thanking them for all the pictures but explaining AGAIN that they were not pictures of ME.
Two days go by with no response so I email them again, casually asking if there was any update.
TWO DAYS LATER I get an email apologizing for the delayed response (she had been off work) and saying “Unfortunately I was unable to find your photos, but we would be happy to send you a voucher for you to come back and fly for free so that we may find your photos.”
I receive the email voucher for two free flights.
And then I proceeded to write this strongly-worded feedback for their survey—which I also emailed to their corporate office.
Our instructor was awesome and we all had an amazing time and I was thrilled to check something off my bucket list. I do, however, have two HUGE suggestions (I will also be writing corporate as I believe it would be beneficial company-wide).
One, kids under a certain age should be required to do a practice run on the bench in the classroom to get the feel of it. While there isn’t much to remember, even I (as a 42yo) kind of forgot everything the first moment I stepped into the chamber. So you can imagine what happens to an 8yo and 4yo! They did well and had fun, but my son had spaghetti legs one whole flight and the instructor spent an inordinate amount of time wrangling him. I think had he practiced on the table first, he may have had a better idea on what to do.
Two, guests with long hair should be strongly recommended or even required to have their hair braided, in a cap, or at the very least tucked up inside their helmet. You could even provide a cap (like you provide earplugs). I have long hair (to the middle of my back). I did ask the best way to deal with it and was briefly told a braid or a low ponytail. So I opted for the easy solution of a low ponytail. BIG MISTAKE. I didn’t realize until after we were done that my hair was a huge knotted mess. When I tried to deal with it the following morning, it was a nightmare trying to get 8″ of thick hair untangled. Granted I should have thought more about it and realized that wind was obviously going to mess up my hair and taken my own precautions—but with the excitement of the day and having asked and received a quick answer, I thought I’d be okay. I literally spent HOURS painstakingly trying to comb out all the mats and knots with a head full of conditioner, leave-in conditioner, detangling spray, coconut oil, olive oil, etc.—anything to help the process along. And eventually just gave up and used brute force and pulled out a ton of hair. This was a very disappointing end to an awesome experience which I believe could all have been easily prevented with a simple cap, helmet tuck, or requirement to braid.
Lastly, we had an issue with our videos and photos that we’re still trying to work out. We were a family of four and when we went to check out our media, my name was listed but the media was of my daughter (whose name wasn’t listed). A call to your staff had them researching the footage and I did eventually get my videos, but am still waiting to see if they can find my photos. I know mistakes happen but I have to say it was upsetting to realize I initially didn’t have any videos or pictures of my bucket list experience. I will say, though, that dealing with your staff regarding this has ended up better than I’d expected—emails were answered quickly and my issues thus far were solved efficiently. I am hoping to resolve the photo issue quickly as well. (I am wondering if there isn’t some way to scan your wrist band before each time you step in the chamber, which would trigger the recording with your name. It would seem you have some similar type system since the videos were mostly attached to the correct person…but then I’m not sure how my flights were all missing.)
All that said, I will say that overall we were very happy with our experience…and we will be back. But I would strongly suggest adding both the child-practice sessions and the long-hair issue to your pre-flight information and lessons.
So, while there were some bad parts (the hair thing and the missing media thing), overall I would still recommend it…plus I get two extra flights during which my hair will be tucked so far up in my helmet it won’t budge. And I will have Tom taking pictures and videos the whole time.
So we get home and I pretty much went straight to the computer to check out our photos and videos. If you recall, our iFly tickets each came with a free video and then Tom and I added on the High Flyer experience which came with a photo. So I login to get our videos and pictures…and guess what? There are exactly ZERO of either for me. Everyone else has a video (or two). Everyone else has a bunch of pics (Katie and Owen each had like 15). I HAD ZERO OF EITHER. The way their site is set you click on your location > date > flight time > name to see your associated media. Except Katie’s name wasn’t listed and my name showed all of Katie’s photos and videos! I flew right before her so had no idea how they could possibly have skipped me…twice? Including a high fly experience AND a double-length flight?!
I called them immediately and told them what was going on and they said they’d have to look into it and call me back. It didn’t sound terribly promising. They did call back within about 15 minutes to ask what color shoes I was wearing—I’m assuming so they could scrutinize the video feed and try and find my media. So I was a bit upset…but in a holding pattern hoping they would come through.
And what really gets me is that I didn’t take (or have Tom take) one single picture or video with my phone!! Why not you ask? Because I was thinking I didn’t want to keep it in my pocket while I was flying…but DUH I could have easily handed it off to Tom because we obviously weren’t flying at the same time. I was so pissed at myself about that for quite some time.
When we hadn’t heard anything back from them, Tom called to see what was going on. They assured him they were taking care of it.
I checked my email before bed and discovered they had sent the download links for two videos (so I actually got a free video!) but…they didn’t send any pics (!!) so I had to email them back about that. And after watching the videos…it’s two snippets from one flight and not a video from both flights! (Believe me, I’m very happy to have gotten the videos at all, but I am still very much hoping there’s a picture or two since they are much clearer than the video.)
Who doesn’t love a chewy chocolatey coconutty Girl Scout Samoa? But who wants to pay $4 a box? So when we saw these at Costco for $8 for three boxes, we were all over it.
Yeaaaahhh. Not so much.
They were similar but definitely not replacement quality. So the kids get the cheap ones and we’ll easy the good ones.
These? Suck. They’re horrible and not one of us liked them. They went straight into the trash.
These are what I hoped they were like—just a cheaper version. I was wrong.
The local pizza hut didn’t have good yelp reviews but Owen had a free personal pan pizza coupon for competing his February reading so we ordered. Yeah. Look at this pathetic Meat Lovers pizza.
Where’s the meat? Hell, where’s the cheese?!
Never again. If Owen gets another coupon it will be just his pizza.
This is what can happen when you ask your 8yo to switch his laundry (remove pants from dryer and move clothes from washer to dryer and start it). Keep in mind he’s successfully done this before.
You will notice that in addition to all the socks that never even made it into the dryer, the dryer door isn’t. even. shut. (so it never turned on). Yet he did remember to turn the dryer to permanent press and put in a dryer sheet.
Katie didn’t like dinner tonight (sloppy joes) but she wanted more chips and the M&Ms Owen got for dessert so we told her she had to finish her sandwich half. She didn’t HAVE to finish, though…just if she wanted the extras.
Guess how long she sat there eating her half a sandwich? Ten minutes? Twenty? Thirty? Ha! Try ONE HOUR. (And I think it only ended then because I told her it was getting ridiculous and I was setting a timer. So she had five minutes to finish or lose the extras.)
This is the first time she’s sat there/we’ve let her sit. Normally the table is cleared when dinner is over and if she’s hungry later she can eat her dinner then. This hour business won’t be happening again, that’s for damn sure.
Every once in awhile I try to teach Katie some basic language stuff like letter sounds or how to spell basic words. Today I was trying AT (since we just did it the other day at a friend’s house) so AT. BAT. CAT. She did AT but cannot (or most likely just won’t because she’s being stubborn) manage any other AT combinations. I quickly lose patience because she just squawks that she can’t do it but I know she can because she’s smart.
Me: At. A-T. Bat. B-A-T. Cat. C-A-T. Mat. How do you spell mat?
Me: Does W make the mmm sound?
Katie: Life is getting horrible for me.
She won’t even spell CAT immediately after I do.
Me: Cat. C-A-T.
And she gives up too easily:
Me: Katie, repeat after me. C-A-T.
Katie, whining: I can’t.
I posted to Facebook and there was a rousing set of comments, which basically consisted of “Yep, same here. That’s why I let the teachers deal with it” and “She’ll do it when she’s ready.”
Front lady is wasting like THREE spaces by not pulling forward. WHY?!?! I eventually pulled in front of her (directly behind that car to the very left that you can barely see). If you’re going to be stupid and waste that much space, you deserve to have someone pull in front of you. (Sidenote: she did the same damn thing the next day and I didn’t waste ANY time parking in front of her immediately upon arriving.)
Santa brought Katie a Frozen Cookie Mix kit so we had to do those IMMEDIATELY. The tiny snowflake pieces were a pain in the butt and they look like a total FAIL but they were delicious.
So, I had kept checking and checking and checking every few hours because I really wanted to get pre-check for my flight home if at all possible—and I did finally get it Friday afternoon!!! So, with all my worries about it, there were literally (LITERALLY) zero people in EITHER of the security lines this morning. I got through in about 12 seconds. Well, make that 23 seconds—I forgot my phone in my pocket so that took an extra bit.
So I’m not sure if that is considered a rave…or a fail?
I’m always a little anxious about flying—not the actual flying but the timing of things and getting through security and getting to the right place, etc. So I just really looked at my flight info so I could find my gate on the map (yes I’m that person) and I find out that I’m leaving from (apparently) THE MOST FUCKED UP GATE IN THE KNOWN WORLD: DCA 35X. Google it. Or read some of these FourSquare comments:
Down an escalator at which point there’s no room to sit and then hopefully you hear your announcement for your plane and then you are SHUTTLED out to one of the many commuter planes where hopefully there’s no weather happening because you’ll be outside.
My Facebook friends tried to assure me I’d be okay (though they admitted it was confusing) and I kept my fingers crossed and told myself I was an intelligent 43yo and I could surely manage an airport gate.
Breathe. Breathe. Breathe.
P.S. I’m flying to Michigan because my dad is having an aortic valve replacement. It’s nothing we’re seriously worried about (it was planned and not an emergency procedure) but it is surgery so I want/need to be there.
We have a variety of fruit and snacks and treats and he usually takes a sandwich…but tonight Owen ended up with an orange on orange on orange on orange lunch…in his orange lunchbox!
Going out on Black Friday? Never again.
NEVER NEVER NEVER AGAIN.
I forgot how insanely awful it is. We tried to go to a movie and couldn’t even get IN the parking lot so we just came home. And then I got what I needed…
Dammit. I did it again. On a yellow plate even.
So, it was an interesting night to say the least.
It started with deciding at the very last minute to take Katie as well. We hadn’t been going to do that and she was a little bummed but then the mommy guilt got to me and I changed my mind. We had a minor fight with Owen about what costume he was wearing—we bought him Squirtle because he really wanted to be Squirtle…and instead he wanted to wear some random skeleton costume with a mask (they aren’t supposed to wear masks) so we said he needed to wear his new costume.
On our way…
Every year thus far, Owen has had a sudden onset of shyness or nervousness when we approach the school for the festival but it was never anything bad or lasting—we’d just walk in and he’d be glued to our sides for about three minutes until he saw all the fun going on and saw his friends…and all was forgotten and he had a great time.
Except this year. He COMPLETELY freaked out and wouldn’t even set foot in the building. At first we thought it was just his normal routine, but when we tried to coerce him in, he refused. REFUSED. And got visibly upset. We tried to be nice and loving and that didn’t work. We tried tough love and that didn’t work. After 10 minutes or so, I went in with Katie and Tom stayed in the hallway waiting to see if Owen would come in the building. I talked to his teacher and she tried to get him to come in. Nope. A few of his friends went out to try and get him to come in. Nope. I tried again. Nope. It was absolutely maddening. He had a whole litany of reasons he didn’t want to come in, the biggest of which was he hated his costume, it was stupid, and he knew everyone would laugh at him and he’d be embarrassed. It didn’t matter that everyone who saw him said they loved it (I mean, Pokemon is ALL the rage!) and people had heard about the Squirtle costume and were LOOKING FOR HIM.
He also said there were too many people and they’d all be looking at him. What? The kid who has no problems (anymore) of speaking in a group in front of an assembly? The kid that everyone seems to know and like? The kid who loves people? I was gobsmacked.
It didn’t matter what anyone said. He was NOT coming in and he was in full meltdown mode.
In the midst of this, I was with Katie playing the games and getting her face painted and she was having an absolute blast. (The face painter was Miss Anne, the assistant in Katie’s classroom that she also had last year and is a friend of ours.)
Putting her name on her treat bag!
Picking a sucker for a prize! (Bonus: notice that they reused my signs from last year?!)
With our neighbor, Jackson (first grade).
Getting her picture taken.
Then Tom texted me to say he was DONE because he had just had to chase Owen down because he ran off. What the hell?! So we went out again for me to try talking to Owen—at this point he was actually in the building quite a ways so I thought I would have more luck, but nope, he was still refusing to come in to the festival. And when I tried to coerce him in again, he literally turned and ran away down the hall. Some older kids saw his costume and came up and told him how awesome it was. Nope, still not moving. Still thought his costume was embarrassing. By this point I was just done (he’d been out there for almost an hour) and told him we were done—he was either going in or we were both going to sit in the car until daddy and Katie were done. Which is exactly what we ended up doing.
So, Tom had switched places with me and had taken Katie in to the cafeteria to dance…where she had even more fun! It would have been even more fun if we were all there together. Ugh.
A bunch of snippets of Katie dancing…and frolicking!
So, overall, Katie had an absolute blast, Tom and I had fun when we were each with Katie, and the rest was a hot failed mess dealing with Owen. We have NO idea where this all came from or why it was so traumatizing for him. Of course, now we’re worried that something else more serious is going on that we don’t know about or he hasn’t told us about…
Because Costco Take & Bake pizzas don’t fit.
And this is what happened when I tried to get the two halves into the oven.
So then I let this happen (she didn’t eat much because I think she thought she was going to get in trouble, even though I specifically called her over).
I managed to salvage the actual pizzas but from now on, I’m just cutting off a thin edge slice.