On August 22 I posted about the credit card fraud we experienced with Discover. Since then, I’ve been patiently awaiting the results of the investigation resolution to hopefully find out who did it or how they did it or what happened to them—or anything.
Guess what I got?
A form letter saying the investigation was closed. That’s it.
I called and all they could tell me was they withheld paying the company (where the $700+ was charged) and it was up to that company to investigate to recoup their losses. And they apparently never did anything so that was it.
I wanted more, obviously. I guess I should be happy they took care of it immediately—that part was super easy—but I was ticked. I’ve never had this happen before so I guess I didn’t really know what to expect.
I just expected more.