Tonight I received a notice from our credit union’s insurance department telling me they hadn’t yet received the insurance policy that covers the collateral [on Tom’s new car]. Specifically:
FINAL NOTICE BEFORE PREMIUM IS ADDED TO YOUR LOAN BALANCE AND LOAN PAYMENT IS INCREASED.
HUH? Could someone please tell me how on earth I could receive a FINAL NOTICE without ever having received any PRIOR NOTICES?
Also, have they never received ANY insurance information? Since November when we bought the car? Or do they just mean the renewal (since it’s due this month)? Of course, it’s after 5 so I can’t call (and I can’t email since no email address was given—even though it SAID to email)…so I faxed it.
Of course I had all the necessary information, but what the hell? I want to know who is slacking—Marine Federal Credit Union or USAA—because it sure as hell wasn’t me.